This was our company's first time ordering from BorderPrint. I cannot express how easy and fast it was to get my PAPS stickers ordered to receiving them. A giant thank you to the team — you are AMAZING.
Everyone is so nice and polite to deal with. I was having an issue with receiving my order due to a Post Office delay and Justin went above and beyond to solve the issue. I even received a complimentary reprint at no extra charge.
I was extremely impressed with the customer service. I ordered the wrong product the first time, and they were super friendly and helpful and SO quick. I'm so glad I picked BorderPrint.
These guys were great. I needed labels fast and they had a few emailed to me within the hour. The paper labels arrived within three days. Great service. Very responsive.
The top 10 questions from carriers, dispatchers, and importers. Need more? Browse the full FAQ or reach us directly.
Do you offer digital labels if I’m in a rush?
Yes. Place your order, then contact us via online chat or email with your order number. We will email print-ready digital PARS/PAPS labels and ACE/ACI/FAST lead sheets you can use immediately while your physical stock ships.
Most orders are processed and shipped the next business day. You'll receive tracking by email once the shipping label is created.
How does your pricing work?
Pricing is tiered by volume — the more labels you order, the lower the cost per label. Select your quantity on any product page to see the price break.
Canada: Purolator Ground or Canada Post Xpresspost (chosen by destination/order).
United States: All orders ship from Canada via USPS Priority Mail.
Can you customize with my company details and logo?
Yes. PARS/PAPS labels can include your legal company name and the correct identifiers (SCAC for PAPS; carrier code for PARS). CSA cards include your carrier/importer info and logo in full colour.
What are your standard label specs?
Rolls: 3" × 1" direct-thermal on white matte stock, permanent adhesive, perforations.
Sheets: 2 5/8" × 1" laser-printed on white matte paper with permanent adhesive.
No. Only ACI eManifests (Canada) include a scannable CRN (Trip) barcode, and it's required upon arrival at the Canadian border. NCAP-FAST lead sheets also require a scannable barcode. ACE (U.S.) lead sheets don't use a CRN Trip barcode by default — it can be added on request.
When do I use A8A(B) vs. A8B?
A8A(B) In-Bond: When the shipment is reported In-Bond into Canada (declared on your ACI) and destined for release at an inland location or warehouse.
A8B In-Transit: For through-transit shipments (e.g., moving through a country without import).
Contact us immediately via chat, email, or phone with your order number. If production hasn't started, we'll update it. If it's our error, we'll replace/remake at no cost.