Shipping Policy
BorderPrint Shipping Policy
Thank you for visiting and shopping with BorderPrint. The following are the terms and conditions that constitute our Shipping Policy.
All orders are processed and shipped via Canada Post and UPS from Windsor, Ontario, Canada to all destinations within North America.
Canada Shipping Policy
Shipment processing time
All domestic orders are processed within 1-2 business day. Orders are not shipped on weekends or holidays. Only U.S. customers may receive their orders on weekends.
If we are experiencing a high volume of orders, shipments may be delayed by an additional business day. If there will be significant delay in the shipment of your order, or if the shipping courier is significantly delaying your order we will contact you via email or telephone, possibly with a support ticket from the courier.
United States Shipping Policy
Shipment processing time
All international orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays. However, U.S. customers may receive their orders on weekends via U.S. Postal Service or UPS. Orders destined for the U.S. must pass through customs, so please allow an additional business day of shipping transit time.
If we are experiencing a high volume of orders, shipments may be delayed by an additional business day. If there will be significant delay in the shipment of your order, or if the shipping courier is significantly delaying your order we will contact you via email or telephone, possibly with a support ticket from the courier.
* U.S. Orders Shipping Update (as of August 27, 2020)
BorderPrint has switched solely to using UPS for all U.S. bound orders as there are currently service disruptions to USPS. All shipping prices below are in CAD.
| Â Shipping Method | Estimated Shipping Time | Weight | Cost |
| UPS Standard | 3Â Business Days | 0-1kg | $25.00 |
| UPS Standard | 3Â Business Days | 1-2kg | $35.00 |
| UPS Standard | 3Â Business Days | 2-4kg | $45.00 |
| UPS Standard | 3Â Business Days | 4-25kg | $65.00 |
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. All orders and shipping prices are automatically converted to CAD upon checkout at the daily exchange rate. As such, all shipping prices below are in CAD.
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| Â Shipping Method | Estimated Shipping Time | Weight | Cost |
| Canada Post Expedited Parcel | 1-7 Business Days | 0-1kg | $25.00 |
| Canada Post Expedited Parcel | 1-7 Business Days | 1-2kg | $35.00 |
| Canada Post Expedited Parcel | 1-7 Business Days | 2-4kg | $45.00 |
| Canada Post Expedited Parcel | 1-7 Business Days | 4-25kg | $55.00 |
| Canada Post Xpresspost | 1-3 Business Days | 0-1kg | $40.00 |
| Canada Post Xpresspost | 1-3 Business Days | 1-2kg | $60.00 |
| Canada Post Xpresspost | 1-3 Business Days | 2-4kg | $75.00 |
| Canada Post Xpresspost | 1-3 Business Days | 4-25kg | $95.00 |
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* All orders are provided with a tracking number and will automatically be sent to the email entered with the order once a shipping label is generated.
* Overnight delivery is available by request only and not a shipping option at checkout. Please contact BorderConnect at 1-800-596-5176 x4 or email contact@borderconnect when placing the order and we can facilitate your request.
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Shipping Refund Policy
Although BorderPrint makes every attempt to satisfy our customers when it comes to shipping we understand that shipping errors can occur from the courier. The scenarios below explain how we handle each situation.
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BorderPrint Terms of Use and Privacy Policy
For information on BorderPrint's Terms of Use or Privacy Policy, click the links below.
